Shipping and Returns

Shipping Policy

Lux sportswear ships exclusively in Canada and USA.We pride ourselves on shipping your order as soon as possible. Orders received Monday to Friday 9 am – 2 pm (EST) will usually be shipped within the same day. If there are any delays you will be notified immediately via email. Lux Sportswear does not ship on weekends or statutory holidays.

 

Canada

We are pleased to offer free 3-day shipping across the country on any orders over $149. 

Different shipping options are available on any orders under $149. 

  • $20 for 3-5 days shipping.
  • $10 for 5-7 days shipping.

USA

We are pleased to offer free USA-Air shipping across the country on any orders over $149.

Different shipping options are available on any orders under $149.

  • $20 for 3-5 days shipping.
  • $10 for 5-7 days shipping.

Return Policy

You may return a regularly priced item within 10 days of purchase for a full refund, or 30 days for an exchange or Lux Sportswear credit, with an original receipt.

No refunds or exchanges on accessories and sale items.

Returned items must be in their original condition: unused, unwashed, unworn and must have all tickets and protective materials attached.

Any item returned for exchange or refund that does not comply with our policy may be refused and returned at the customer’s expense. 

Refunds & price adjustments will only be credited to the original form of payment and/or account used to make the original purchase. Please allow up to two billing cycles for your credit to appear on your statement. 

This policy is subject to changes (e.g. Holiday Returns).